Department Learning Leader- Power
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Department Learning Leader Power Area
The Department Learning Leader is responsible for providing primary support to the department for the training program, including new hire integration, department orientation, position/skill block training and certification, training materials management/development and training documentation. The Department Learning Leader ensures consistency of the training program (from one team member to the next) and alignment with department goals.
As the champion/ advocate for the training program, this role is an integral part of the department team and interacts directly with Team Members in Training, Trainers, Mentors, Subject Matter Experts (SMEs), and department leadership. The Department Learning Leader gets direction from the department leadership and the Mill Learning Leader.
Primary Requirements and
Responsibilities:
Safety
- Understands importance of and complies with Mill and department safety and environmental policies, procedures and practices
- Champion for correct safety and environmental behaviors and practices
- Verifies training materials are in alignment with safety and environmental policies and practices
Knowledge
Understands how to work in computer applications (including MS Office, LMS, SharePoint, etc.)
Understands adult learning theory and techniques
Understands best practices and standards and tools for creating and delivering effective training
Understands process and best practices for developing assessment criteria (testing, evaluations, etc.)
Understands the training needs analysis process
Understands department operations and processes
Understands (familiar with) department control system interfaces
Understands the department positions/ structure
Understands department and site training goals impact on business results
Understands Manufacturing Excellence processes and tools
Understands Situational Leadership principles and techniques
Understands Servant Leadership principles and techniques
A major component of this position will be 3PQP Lead
The 3PQP Lead will facilitate all:
- Upset condition training
- Maintain records of all Upset conditions training per corporate policy
Tasks
- Assist development of dept. training budget and goals
- Develop and manage department training scorecard
- Introduce and champion the implementation of training vision and process
- Coach Team Members in Training, Trainers and SME s
- Participate in Team Member in Training assessments, reviews and evaluations
- Sign-off on required documentation
- Set training expectations with Team Member in Training
- Identify and coach OJT/task Trainers and SMEs (in regards to their training responsibilities)
- Evaluate and provide New Hire and Transferred Team Member performance feedback to FLL/Mgr.
- Evaluate and provide job position performance feedback to FLL/Mgr.
- Provide constructive 1-to-1 feedback to Team Member in Training as well as Trainers and designated managers
- Identify and reduce barriers in training progress
- Leads Creation of Personal Development Plans for Department Team Members
- Track and give recognition for team member training milestones
- Identify and schedule job position refresher training for department members based on performance development
- (Assist Supv in) development and management of individual (continuous improvement) training plans for department members
Develop and Manage Dept. Training Program
- Develop and regularly update department training plans
- Assist dept. managers to identify training needs proactively
- Prioritize and schedule dept./team member training
- Schedule and perform refresher training based on training program standards and requirements
- Coordinate and conduct training classes (NHI topics, dept. orientation, etc.)
- Develop and manage job position training plans and timelines
- Ensure job training qualification and certification process is followed
- Ensure consistency of training process and materials, and alignment with enterprise training process standards
- Perform self-audits on the training process
- Perform training system and effectiveness audits
- Take advantage of upset conditions as teaching opportunities (immediate or as follow-up) (i.e. ensure supv is not solving the issues rather than working with and educating the operator)
Create and Manage Training Records
- Maintain accurate training records for each department member (electronic and required hardcopies)
- Provide reports on training progress and completion, individual training refresher needs, and department compliance training completion
- Provide reports for 3rd Party audits (such as ISO)
- Enter training data into LMS system (OJT, Classroom, etc.)
- Track and document required sign-offs and training for changes/ MOCs
- Utilize LMS to assign training
- Track training hours for each Team Member in Training
Develop and Maintain Training Material
- Identify and address gaps in training materials
- Coordinate development of department specific training materials (SOPs, TCCs, eCourses, reference documents, learning activities, instructor lead presentations, etc.) as needed using operators and management s input, and following enterprise standards and best practice examples
- Ensure updates to material captured from upset condition learnings (within the dept. and others)
- Perform QA (quality assurance) of newly developed or edited department specific eCourses prior to deployment
- Develop learning exercises and activities
- Review and (coordinate) update training materials
- Collect and convert information from subject matter experts into quality training material
- Communicate and coordinate training due to procedure changes / MOCs/ RCFA action items/ etc.
- Ensure feedback from training is properly captured, addressed and communicated.
Key Competencies:
Change Management, Planning & Organizing, Interpersonal Skills, Customer Focus , Results Oriented
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Estimated Salary: $20 to $28 per hour based on qualifications.
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